1. a service or department that provides technical support and assistance to users of computer systems, software, or other technology products
Usage: often written as two words (help desk) or hyphenated (help-desk); commonly used in business and IT contexts

Examples

• I called the helpdesk when my computer stopped working.
• The helpdesk team resolved my software issue in less than an hour.
• Our company's helpdesk is available 24/7 for urgent problems.
• She works at the helpdesk answering customer technology questions.
• You can reach the helpdesk by phone, email, or live chat.
• The helpdesk ticket system tracks all reported issues and their status.