noun
- excessive or unnecessary services provided to a customer or client
Usage: plural form; often used in business and professional contexts
verb
- to provide more services than necessary or requested to a customer or client
Usage: third-person singular present tense or plural form
Examples
- The company was criticized for overservices that inflated customer bills unnecessarily.
- Some insurance plans overservices by including coverage customers will never use.
- The consultant overservices the client by recommending more training sessions than needed.
- Overservices in healthcare can lead to unnecessary procedures and higher costs.
- The firm overservices its accounts, which reduces profitability despite high revenue.
- Customers complained about overservices on their monthly statements.